Editor’s Page – Back to the Future
It’s taken the hotel industry seven years to get back to the strong industry fundamentals posted in 2000, the best year on record for Canadian properties. With...
Hotelier – Jim Mockford
General manager, The Listel Hotel, Vancouver You could call him the artful lodger. Jim Mockford, the 45-year-old manager of Vancouver’s Listel Hotel — known for its beautiful art...
Let’s Be Friends
Unions have come a long way from the clashes of Norma Rae, especially in hospitalityUnions are a fossilized and corrupt concept existing only to vacuum up dues....
Labour of Love
Recruiting good people is tough — ensuring they enjoy their jobs is even harder Strictly speaking a hotel is just bricks, mortar, tile and carpet — often...
Superiority Complex
With sprawling new casino hotels Canadians don’t need a passport for a taste of VegasWhen Bugsy Siegel built the Flamingo Hotel in Las Vegas in 1946, Nevada...
Editor’s Page – Labour Watch
Not a day goes by we don’t hear about labour shortages wreaking havoc across several industry sectors, including the hospitality business. If you’re someone whose job it...
Hotelier – Kamal Naamani
General Manager, Fairmont Dubai, UAE It’s been another big year for oil, but then again, when hasn’t it? Lucky for select nations in the Persian Gulf basin,...
Hook ’em and Book ’em
New reservations technologies help maximize profitability When the resort village of Whistler, B.C., opened as a winter destination in the late ’60s, families interested in booking a...
Franchise for Sale
InterContinental Hotels Group is zeroing in on Canada, with newer, better hotels In the years following world war ii, north america was at a crossroads. Weary soldiers...
